Bg22 Privacy Policy – How We Protect Your Data
User privacy is a priority at bg22. This page clearly explains what information we collect, how it is used, and your rights as a user of our platform in Malaysia.
Effective date: 1 January 2026. This policy applies to all registered bg22 users.
Information We Collect from You
When you use the bg22 platform, certain information may be collected automatically or through your direct input. The following are the main categories of information we process:
Your full name, email address, phone number, date of birth, and identity information provided during registration or the identity verification (KYC) process. This information is required to ensure your account is legitimate and secure.
Details relating to financial transactions in MYR, including deposit and withdrawal methods used, transaction history, and information required to process payments. Full card numbers are not stored on bg22 servers.
IP address, device type, operating system, browser type, screen resolution, and other technical data collected automatically when you access the platform. This information is used to optimise the user experience and detect suspicious activity.
Records of activity on the platform, including games played, betting markets browsed, session duration, login frequency, and interactions with platform features. This data helps us improve our services and detect unusual usage patterns.
How Your Information is Used
Bg22 uses the information collected solely for legitimate purposes related to delivering platform services. The primary purposes for data use are as follows:
- Processing account registration, login, and identity verification.
- Processing deposits, withdrawals, and transactions in MYR.
- Providing customer support and responding to enquiries.
- Detecting and preventing fraud, unauthorised access, and money laundering.
- Improving platform features, interface, and overall user experience.
- Complying with applicable legal and regulatory obligations.
- Sending important notifications related to your account and transactions.
Cookies and Tracking
The bg22 platform uses cookies — small text files stored on your device — to enhance the user experience and ensure the platform functions correctly. There are several types of cookies we use:
Required for core platform operations such as maintaining your login session, saving language preferences, and ensuring smooth navigation. These cookies cannot be disabled.
Collects information on how you use the platform — pages visited, time spent, and errors encountered. This data is used to improve the overall platform experience.
Helping detect suspicious activity, prevent fraud, and protect your account from unauthorised access. These cookies form part of the platform's security system.
You can manage your cookie settings through your browser. However, disabling functional cookies may affect your ability to use certain features on the bg22 platform.
Data Security & Third-Party Sharing
How Your Data Is Protected
Bg22 implements appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All communications between your device and bg22 servers are encrypted using SSL technology. Access to user data is restricted to personnel who require it solely to carry out their responsibilities.
Financial transaction data in MYR is processed through payment channels that have been verified for security. While we take all reasonable precautions, no online system is entirely free from risk. We therefore encourage users to also safeguard their own passwords and login credentials.
Sharing Information with Third Parties
Bg22 does not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, in certain circumstances, information may be shared with:
- Payment service providers — to process deposits and withdrawals in MYR.
- Game providers — to deliver sports betting, casino, and other gaming content.
- Relevant authorities — when required by law or court order.
All third parties working with bg22 are bound by data confidentiality agreements and may only use shared information for the specified purposes.
Your Rights as a User & How to Contact Us
As a bg22 platform user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. This request can be submitted through the customer support channels available within the platform.
If the information we hold about you is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly in your account settings.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records. Contact support to initiate this process.
Changes to This Policy: bg22 reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with a revised effective date. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
How to Reach Us: If you have any questions or concerns about your data privacy, please reach out to the bg22 customer support team through the channels available within the platform after logging in. You may also refer to the frequently asked questions for answers to frequently asked questions about privacy and account security.
Your Data is Safe with bg22
We are committed to protecting your privacy. Create an account and enjoy a secure sports betting and casino experience in Bahasa Melayu, with MYR deposits.